We Accept Credit Card Orders of All Sizes!

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FAQ

Questions? We have answers. These are our most commonly asked questions with answers posted here to help make the process easier.

Ordering and Payment FAQs

To place an order you can either send in your request online, call, or email us with what you are needing. We will get back to you with a final quote including freight and sales tax for approval.

If approved you can either send us a purchase order or fill out the order placement form on the back of the quote.

From there we will send you an electronic invoice that can be paid via credit card or ach.

Once the material is paid for, we will set up shipping.

We accept all major credit cards, ach payment, and checks.

For used pallet racking payment is required in advance. If you are going to buy new pallet racking we can do terms of net 10 days from time of shipment. To request terms, please send credit references to sales@southeastpalletrack.com

Minimum Order Size is $150

Of course. You will receive an email from Southeast Pallet Rack requesting payment. On that email there will be a link to a copy of your pdf invoice.

Shipping FAQs

Here are the products that are available for pickup from

4270 1st Ave South

Birmingham, AL 35222

New Speedrack Teardrop Racking, Nashville Wire Wire Decking, Used Materials.

Freight for Pallet Racking is very difficult to automatically generate through the website. We want to get you the best rate possible so once you submit your request, we will send you a final quote with freight included.

Yes. If you want to ship collect please enter in your account information when you submit your request.

Upon shipment of your order a Southeast Pallet Rack representative will send you tracking information for your order.

The shipping method we use depends on what you order and what you're unloading method is. Your product may ship on a flatbed or in a closed van depending on the size of the order. If you require a liftgate, please specify that in your order. If there is any damage on the products upon arrival, please do not sign off on delivery. While this rarely happens, some circumstances are out of our control.

The shipping origin of your order depends on what order you purchase. We have multiple stocking locations throughout the southeast.

Product FAQs

Yes, we do! What's listed on this website is just our online essential catalog of pallet racking. We do pallet rack systems like drive in, pallet flow, pushback, cantilever rack, and carton flow rack. We have additional brands and custom sizes that we can get you pricing on upon request. We also provide products such as industrial shelving, mezzanines, wire fencing, guard rail, in plant offices and more!

We understand that a situation may happen where you need to return the product you purchased. We do accept returns on new products but you will be responsible for shipping the product back and there will be a 25% restocking charge. Products are only eligible for return within 30 days of purchase and must be in their original condition.

Used materials are final sale.

Services FAQs

Yes we do! We have several professional crews that install pallet racking for us full time. They have the experience and expertise to complete your job professionally and quickly.

We do! A representative will be happy to come to your facility and provide recommendations on what in your pallet racking system needs to be replaced for safety reasons.

We do! Not all jobs require permits, but Southeast Pallet Rack has the experience to know when a project needs to be permitted and the tools to get it done.

Of course! Southeast Pallet Rack specializes in designing and laying out warehouses. Contact us to set up your free consultation today!

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